Ordering

Do I need to order my cakes in advance?

Yes! We currently only take in preorders. 

For customisation discussion,

Do contact us directly at either pinkmaisonsg@gmail.com or 81802518

for customisation discussion. 

Can I phone to reserve an order for same day pick-up?

Unfortunately, we only accept preorders for now. 

Do I need to pre-pay?

For all pick-up and delivery orders, you will be directed to our checkout and payment page. An order confirmation will be sent to you once payment has been made. Our delivery drivers do not accept cash upon delivery.

How do I store my cakes?

Our cakes behave best at room temperature. If you will be consuming them more than 24 hours after purchasing them, you can freeze them and they are good for up to 7 days after they are purchased. To thaw them, leave them at room temperature for 2–3 hours before they are to be served.

Cakes can be stored in room temperature for 4 hours, otherwise best kept refrigerated.

Delivery

Do you provide delivery service?

Yes! For your convenience, we provide island-wide delivery services! Our delivery charges range from  S$20 to S$35 depending on your location. For delivery quote, kindly select your time of delivery and provide your delivery address at the checkout page.

Customisation

Does Pink Maison Bakery offer custom cupcake/cake decorations?

Of course! We understand the importance of personalisation and are pleased to offer custom fondant decorations for special occasions including holidays, birthdays, weddings, bridal showers, baby showers, and corporate events. In addition, cupcakes can be customised with personal monograms, corporate logos, or photos replicated on fondant.  Cakes can also be decorated with edible images. The image is edible ink printed on top of rice paper that adheres to the icing. To inquire about placing a customised cake order, please contact +65 8180 2519 and our staff would be delighted to assist you. For corporate orders involving multiple locations or multiple recipients, please contact us directly at pinkmaisonsg@gmail.com!

Does Pink Maison Bakery cater for weddings, baby showers, birthday parties and other events?

Yes! For more information or to inquire about placing a special event order, contact +65 81802519 and a cake designer would be delighted to assist you with your custom order.

Ingredients

Is Pink Maison Bakery Halal?

We are not a halal certified bakery. However, we do not use any pork gelatin, lard, in our cakes.

We do incorporate alcohol into some of our cake flavours. If you wish to omit them in your cakes, do let us know upon checkout or you can contact us directly via email at pinkmaisonsg@gmail.com, or whatsapp/call us at 81802519.

Does Pink Maison Bakery have any nut-free/ dairy-free options?

We use a variety of premium ingredients in our cakes and icings, including milk, cream, butter, eggs, sugar and flour. Our cakes do not contain any preservatives or transfats in either the cake or icing. All our cakes contain dairy and we do not have a dairy-free selection at the moment. However, we do have nut-free options for nut-allergy cake lovers!

Can orders be cancelled once confirmed?

All refunds are made in the form of credits and is not applicable for delivery orders.Credits are only valid for a year from date of purchase. Cancellation of orders can only be done within (24) hours after payment.